12-28-2019
05:27
- last edited on
12-30-2019
18:20
by
RicardoFitbit
12-28-2019
05:27
- last edited on
12-30-2019
18:20
by
RicardoFitbit
Does the Ace 2 give detailed sleep data like my Charge 2 does? Ie: REM, light sleep, deep sleep,etc? So far my daughter’s is only showing data like mine does when I it can’t get a good reading and i my shows #of times awake and # of times restless, etc.
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
12-30-2019 18:19
12-30-2019 18:19
Hi @Megchar2818, welcome to the Community Forums! Sorry for the delayed reply.
Thanks for your post and the details that were shared on it. I'd like to let you know that our Fitbit Ace 2 doesn't track Sleep Stages as your Charge 2 does. Your daughter's Fitbit does track sleep but in a less detailed way, this is because the Sleep Stages feature require heart rate tracking to calculate the different sleep stages you have during asleep. You can learn more about Sleep Stages here and more about sleep tracking here.
Let me know if you have any additional questions.
12-30-2019 18:19
12-30-2019 18:19
Hi @Megchar2818, welcome to the Community Forums! Sorry for the delayed reply.
Thanks for your post and the details that were shared on it. I'd like to let you know that our Fitbit Ace 2 doesn't track Sleep Stages as your Charge 2 does. Your daughter's Fitbit does track sleep but in a less detailed way, this is because the Sleep Stages feature require heart rate tracking to calculate the different sleep stages you have during asleep. You can learn more about Sleep Stages here and more about sleep tracking here.
Let me know if you have any additional questions.
12-31-2019 13:14
12-31-2019 13:14
Thank you! I just wanted to make sure we weren’t doing anything wrong!
12-31-2019 13:54
12-31-2019 13:54
You're welcome @Megchar2818, your reply is appreciated.
You were definitely doing nothing wrong, however, please do not hesitate to contact me back if you experience any inconvenience with your daughter's Ace 2 or with your Charge 2 as well, I'll be around if you need anything else.
See you around, it was a pleasure to help you!