03-15-2018
02:26
- last edited on
04-06-2018
14:11
by
KateFitbit
03-15-2018
02:26
- last edited on
04-06-2018
14:11
by
KateFitbit
Does the Ace do GPS location tracking as a safety feature to know where my kids are when they are separated from their phone?
moderator edit: title for clarity
Answered! Go to the Best Answer.
Best Answer03-15-2018 02:28
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-15-2018 02:28
No, I'm afraid not. The Ace does not have GPS.
03-15-2018 02:28
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-15-2018 02:28
No, I'm afraid not. The Ace does not have GPS.
03-15-2018 15:49
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-15-2018 15:49
@KaiKam good question, @SteveH is correct Ace does not have GPS compatibility.
@SteveH thanks for your assistance, as always!
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Best Answer03-21-2018 07:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-21-2018 07:03
Since the Alta and Alta HR don't have GPS, I would assume that the Ace doesn't either.
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Best Answer10-02-2019 13:10
10-02-2019 13:10
I have also been interested about the GPS.
When I purchased a Fitbit ace for my son (around 6/8 months ago) the decision was for fitness and so I could track his whereabouts.
When I set the device up, I thought I was being stupid, and couldn’t find information how to set up so I could trace him.
the watch went into a drawer.
My son is now walking home from school and have decided to get the device out again.
Still cant find how I can trace my son, and have put the question in google.
I came across this thread.
Now, I can see that many parents have the same dilemma. And were told it was being considered.
Then to find an answer from apple saying ‘no, ace does not have gps at this time!’
I would like to revisit this please and find out if you have made any progress on this well desired and essential function!
and the reason I purchased in the first place.
Look forward to a prompt response please.
Kind regards,
Clare
10-03-2019 00:13
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
10-03-2019 00:13
Unfortunately the Ace (nor its replacement, the Ace 2) do not have a GPS chip so cannot be used to track someone's location, nor will be able to in the future. It is possible that a future model of fitbit will have a GPS chip like the Ionic but even then it is unlikely that it will be able to transmit the location and be used for tracking location.
I fear that you are only going to get the solution you need from a phone
Best Answer