05-11-2025 22:30
05-11-2025 22:30
I have a Versa 4 and my young daughters have Aces. They are YOUNG so don’t have email addresses or mobile phones, NOR do I want them to have them yet.
Can I not migrate us as a FAMILY using just my iPhone and email addresses?
05-13-2025 10:26
05-13-2025 10:26
Welcome to the Fitbit Community, @6yr-old-email. Thank you for sharing your Family query.
I really appreciate your feedback and at this time you can't migrate as a Family using only your iPhone and email addresses. Are you trying the migration only using your email address?
05-13-2025 12:32
05-13-2025 12:32
The point is I don’t want to have to create email addresses for two young girls. They don’t need email addresses as they are so young. I bought Fitbit watches to get them interested in fitness.
05-13-2025 14:01
05-13-2025 14:01
Thanks for getting back to us @6yr-old-email.
I appreciate the clarification and understand your point of view. This could be very frustrating since your kids are very young. At this time the only way to create a child account and adding it to the Family is with an email address.
I invite you to post your request as a suggestion in our Product Feedback board. This is the best place to raise new ideas and comment on other members' suggestions.