05-22-2020 03:11
05-22-2020 03:11
Hey guys!
My son was gifted a Versa 2 for his birthday.
I created a child’s account however it will only let me add an Ace product. I’d like the benefits of the child account but want to add this watch. Is there a way around it?
Answered! Go to the Best Answer.
Best Answer05-22-2020 07:33
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-22-2020 07:33
Hi @Kelsarni due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws, so your son can't use the Versa 2 unless you lie about her age. Lying about his age would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child.
05-22-2020 07:33
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-22-2020 07:33
Hi @Kelsarni due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws, so your son can't use the Versa 2 unless you lie about her age. Lying about his age would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child.