help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Enable simultaneous sync for kids trackers paired to Family account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2021 14:11 - last edited on ‎06-04-2021 17:58 by

‎06-03-2021 14:11 - last edited on ‎06-04-2021 17:58 by

Pleeeease make a group sync option for family accounts. I can't believe how clunky the app is for syncing each device. I have to switch to kid view and sync the device, then switch to parent view and enter my password, the switch to the next kid, and so on. It's so irritating that I often go days without syncing their devices, which sort of negates the whole point of even having an app. 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
1 REPLY 1

‎06-04-2021 17:56

‎06-04-2021 17:56

It’s good to see you in the community, @JL88.

 

I appreciate your participation in the Forums and sharing your experience and suggestion. I understand how you are feeling about this situation and thank you for taking the time to share your feedback. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. You can read the FAQ to better understand how that board works. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes