Error 3008 when trying to connect Ace 2

[SunsetRunner]

Anyone know what the error 3008 when trying to connect phone to Ace 2?

Moderator edit: subject for clarity 

[DramaQueenDiva]

Hi @SunsetRunner,

Can you tell us exactly what the error message says?

[SunsetRunner]

Unable to connect error 3008

Sent from my iPad

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner. It's nice to see you around and thank you for your help, @DramaQueenDiva.

@SunsetRunner Thanks for the details shared in your post. I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? Please also try the following:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Reboot your phone or tablet.
4. Open the Fitbit app and log back in to your account.
5. Tap the Today tab, and tap your profile picture.
6. Tap My Family.
7. Under your child's name, tap Switch to Kid View and try to sync the tracker.

For more information about syncing the Ace 2, see How do I sync an Ace tracker with my phone or tablet?

Hope this helps!