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Face of Ace 3 fell out

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‎08-21-2021 05:48

‎08-21-2021 05:48

Hello - my daughter was given an Ace 3 at the end of March 2021. Three months later the face started to fall out more easily and now it is lost. Can you please advise what our options are? I note there are posts about a similar issue with the Ace 2. Thank you.

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‎08-22-2021 20:00

‎08-22-2021 20:00

Welcome to the Fitbit Community, @JBonf.

 

Thanks for the details shared in your post. I understand your concern and recommend getting in touch with our Support team so they can evaluate the issue and discuss the options available to you. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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