Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Family account for Ace 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

I set up my daughter's ace 2 and synced it to my fit bit account. We set up her fit bit account and it synced her fitbit to the family section and made her the guardian. How do I fix it so I am the Guardian on her account as well? 

Best Answer
0 Votes
1 REPLY 1

Welcome to the Fitbit Community, @Amymh84.

 

I appreciate your participation in the Forums and sharing the difficulty you're having with your Fitbit family account after setting up your daughter's Ace 2. Thanks for trying to resolve this and I am here to help. I recommend confirming if you followed these steps to set up your daughter's tracker: How do I set up Ace or Ace 2 for my child?

 

For more information about managing your Fitbit family account including information about guardians, please see this help article: How do I manage my Fitbit family account?

 

Keep me posted on the outcome.  

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes