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Family account with Charge 3

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‎01-14-2020 08:28

‎01-14-2020 08:28

My daughter is 10 and has a Charge 3. Is there anyway I can set this up on a family account on mine?

apart from lying about her age Oman’s creating an adult account that is!

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‎01-20-2020 12:23

‎01-20-2020 12:23

Welcome to the Fitbit Community, @Dazmiester. I am sorry for the delayed response.

 

I appreciate your interest and understand your concern about connecting your daughter's Charge 3 to a family account. Only Fitbit kids devices (Fitbit Ace and Fitbit Ace 2) can be connected to a child account. Fitbit requires that all registered users of standard accounts be at least 13 years old in the US. Customers in other regions may have different minimum age guidelines. For more information, please see Which Fitbit devices are compatible with a Fitbit child account?

 

To share additional feedback or if you want to see features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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