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Family account

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‎04-28-2020 17:25

‎04-28-2020 17:25

I am extremely disappointed that I cannot set my daughters (10 & 12) up under a family account with their new Inspire HR.  The Ace devices look childish and don’t offer the features we are looking for.  Please fix this!  Looking at the issues forum I can see this has been a requested enhancement for years! 

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‎04-28-2020 19:31

‎04-28-2020 19:31

Due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws. In the USA, it's called COPPA.

Stepping in the U.S.A. since September 2013. Android 14

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‎04-28-2020 20:18

‎04-28-2020 20:18

How is this not okay with parent consent?

Sent from my iPhone
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