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Fitbit Ace 3 Losing Charge - green light

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‎02-03-2023 23:52

‎02-03-2023 23:52

Hi, we bought a Fitbit Ace 3 in December and it keeps losing its charge, we think it’s because the green light at the back of the watch is staying on, it’s very bright.

 

We’ve checked the settings and searched the forum but can’t find a way to turn it off.

 

Should we return it to the retailer for an exchange?

 

Thanks.

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