Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Ace 3 requires child account

Replies are disabled for this topic. Start a new one or visit our Help Center.

Incredible mumbo jumbo registration process that does not work.

1) Ace 3 requires a google account

2) Requires to create a google account for a child

3) Requires to install and create a Family Link

4) Requires a Family Group to be created in Google account

5) At the end it does not work in Fitbit. It does not log with the child email neither identifies all members of the family group.

Is this a Beta version of a product created by google? Why force parents to create email accounts for the kids? For kids own safety, they shouldn't have an email or any form of traceable data in the www.

Ace 3 is made in such a way that it won't work if the mumbo jumbo process is not folllowed so Good Luck with this.

Final solution after hours of trials and research: To return and refund this product. To delete and unistall all the unnecessary email, account, family group...

Regards

Best Answer
1 REPLY 1

I've been through exactly the same as this today - just wished I read this first... utterly useless company by the sounds of things!

Best Answer
0 Votes