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Fitbit Ace 3 strap broken - want to replace with inspire band

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‎08-06-2023 03:31

‎08-06-2023 03:31

I bought my daughter a Fitbit Ace 3 in Feb '23 this year for her birthday, but the wristband clasp broke - it was very flimsy. I have an inspire and I fitted the band to it and it works much better. Can I get an additional band for her to use - it's impossible to find and I can;t contact fitbit support as there is no email address on the website? 

Any help through the forums?

I just want a replacement inspire band as it's much stronger than the kid's band. 

Many thanks

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‎08-06-2023 07:19

‎08-06-2023 07:19

Hello @lauralouaus and welcome to the Community.  The Inspire 2 bands are a better fit for the Ace 3 pebble.  Moderator post  They aren't available from the Fitbit Store and you must get then from a third party site like Amazon or eBay.  Look for verified reviews.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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2 REPLIES 2

‎08-06-2023 07:19

‎08-06-2023 07:19

Hello @lauralouaus and welcome to the Community.  The Inspire 2 bands are a better fit for the Ace 3 pebble.  Moderator post  They aren't available from the Fitbit Store and you must get then from a third party site like Amazon or eBay.  Look for verified reviews.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎08-07-2023 18:44

In response to LZeeW

‎08-07-2023 18:44

thanks! I'll have a look! 

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