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Fitbit Ace set up on Fire 7

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‎12-26-2018 01:45

‎12-26-2018 01:45

I set up my son's tracker to my phone yesterday, then afterwards he recieved a Fire 7.  We want to change the primary device to his Fire 7 device, but when I log into my account on his Fire 7, it only shows me, not the family account?  I've uninstalled app on both my phone and my son's, I've unpaired his tracker from my phone, I've even just deleted his account, but still, when I sign in to fitbit on his Fire 7, the family account isn't showing.  Can someone help please?

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‎12-26-2018 21:57

‎12-26-2018 21:57

Unfortunately, I've just found out the hard way, after purchasing 2 Ace Fitbits and 2 Charge 3 Fitbits for my family, that Fitbit does not see fit to update their application for Amazon Fire tablets. So much for each child being able to check their own stats such as badges, trophies and the fun of friendly competition with friends and family members. Super frustrated!!

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1 REPLY 1

‎12-26-2018 21:57

‎12-26-2018 21:57

Unfortunately, I've just found out the hard way, after purchasing 2 Ace Fitbits and 2 Charge 3 Fitbits for my family, that Fitbit does not see fit to update their application for Amazon Fire tablets. So much for each child being able to check their own stats such as badges, trophies and the fun of friendly competition with friends and family members. Super frustrated!!

Best Answer