Fitbit Ace time is wrong, how do I sync with iPad?

[studio]

Time is several hours out and cannot find the Sync Now link

Moderator edit: format. 

[TSeRiEs]

Hi @studio  to sync your ace go to the app dashboard and pull the screen downwards as if you were trying to view your iPad notification history then release and let it sync. Hope this helps 

[AndreaFitbit]

Welcome to the Fitbit Community, @studio. Thank you for sharing your Ace think inquiry and thanks for your advise @TSeRiEs.

Syncing is the process that transfers the data the tracker collects to your child’s account in the Fitbit app. If the tracker is paired to your child’s device, it syncs every time your child opens the Fitbit app.  For instructions, see How do I sync an Ace tracker with my phone or tablet?

I hope this information helps.

[LeVuong]

If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone setting is correct:

iphone+ipads

1. In the Fitbit app, tap the Today tab 

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2. Turn off the Set Automatically option.
3. Tap Time Zone and select the correct time zone.
4. Sync your Fitbit device.

[Rich_Laue]

Some users find that setting the location to a wrong city in a different timezone.

Sync.

Then set back to auto, or to the proper location.

Then sync again 

[AndreaFitbit]

Thanks for getting back to us and for your advise @LeVuong and @Rich_Laue. 

Were you able to correct the time and sync the Ace @studio?

Keep on visiting the forums. 

[Hoppy0897]

Hi I have the same issue and have completed all steps. Watch still in am when we are pm at the mo 

[AndreaFitbit]

Welcome to the Fitbit Community and thank you for completing the steps @Hoppy0897. 

Could you please confirm that you followed the steps that @LeVuong shared with us?

Keep on visiting the forums.