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Fitbit app won't let me sync the Ace 3

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‎03-16-2025 11:04 - last edited on ‎03-18-2025 12:31 by Fitbit Moderator

‎03-16-2025 11:04 - last edited on ‎03-18-2025 12:31 by Fitbit Moderator

It always says "something went wrong please try again"

Moderator Edit: Clarified subject

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‎03-18-2025 12:30

‎03-18-2025 12:30

Hi there @Charlatte2323!

A warm welcome to the Fitbit Community!

Thank you so much for informing us about your Ace 3 which is not syncing. 

Have you already checked if the Fitbit app or the Ace 3 need to be updated?

Please try to follow the 11 steps described in this article: Why won't my Fitbit device sync? 

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