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How do I add activities like running, swimming and playing on the Ace 3?

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‎01-03-2022 08:14 - last edited on ‎01-13-2022 14:20 by Fitbit Moderator

‎01-03-2022 08:14 - last edited on ‎01-13-2022 14:20 by Fitbit Moderator

Because I checked the settings and stuff

 

Moderator edit: updated subject for clarity

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23 REPLIES 23

‎09-02-2022 05:48

In response to YYJenn

‎09-02-2022 05:48

Hello @EdsonFitbit , 

just to inform you that as today the in-app manual is still not fixed and the animated pictures show exercise, activity zone minutes, running, swimming...

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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‎10-03-2022 11:51

In response to YYJenn

‎10-03-2022 11:51

This is so disappointing! I've been trying to figure this out all day. I bought the Ace 3 for my daughter, today is her birthday and she has been asking me why it doesn't have the exercise 'buttons' like it says in the manual. She is 9 and has seen this, yet the whole of Fitbit quality control process, didn't spot this!! 

 

Unbelievable!

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‎10-04-2022 00:26

In response to Danndt

‎10-04-2022 00:26

@LucioFitbit Since you look very active in this board can you follow up this case without providing the typical canned answer! Thanks.

 

My son is having the same issue than @Danndt's daughter.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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‎10-18-2022 22:56

In response to EdsonFitbit

‎10-18-2022 22:56

I have literally just purchased this on the very basis that it shows you can track activities such as running and swimming. Why include them in your advertising if this is not possible/doesn’t even exists. Tracking ‘activity’ and an actual activity such as swimming  and running are two very different things. I am one very annoyed and frustrated customer. Had I have known this I would have purchased another watch. Bad form Fitbit. 

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