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How do I set up an Ace 3 on my laptop?

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‎05-16-2021 10:04 - last edited on ‎05-16-2021 12:52 by Fitbit Moderator

‎05-16-2021 10:04 - last edited on ‎05-16-2021 12:52 by Fitbit Moderator

Hello, I got an Ace 3 for my 9 year old who doesn't have a smartphone. I downloaded the FitBit app from the Microsoft Store to my laptop. However, I do not see the option for Ace 3, only for Ace and Ace 2. Someone please advise on how I find Ace 3 from the FitBit app that is now on my laptop.

 

Moderator Edit: Clarified subject and updated label

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3 REPLIES 3

‎05-16-2021 10:13

‎05-16-2021 10:13

Hi @Sheriri  which Windows version do you have? I've asked a moderator to stop by to assist you with this.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-16-2021 10:48

In response to Odyssey13

‎05-16-2021 10:48

Hello, thank you for kindly responding to me. I resolved my matter. I since realized I needed to just create a FitBit Family account, which I am in the process of doing currently. THanks again

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‎05-16-2021 13:17 - last edited on ‎06-17-2024 10:16 by Fitbit Moderator

In response to Sheriri

‎05-16-2021 13:17 - last edited on ‎06-17-2024 10:16 by Fitbit Moderator

Hi @Sheriri. Welcome to the Community Forums. @Odyssey13 Thanks for the heads up!

@Sheriri I'm glad you were able to setup the Ace 3 and thanks for your efforts while working on this matter. This is great news and I'm sure your kid will enjoy the experience and create healthy habits. By they way, if you want to learn more about the features included in this tracker, let me recommend reviewing the User Manual. You can always post your questions here to receive help from the Community.

Have a nice day!

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