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How to add a second Ace 2 to my Family account?

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‎12-29-2019 16:10 - last edited on ‎12-30-2019 03:21 by Fitbit Moderator

‎12-29-2019 16:10 - last edited on ‎12-30-2019 03:21 by Fitbit Moderator

Hi I have 2 kids who both got ace 2 for Christmas. I have set up a family account and have added one ace 2 with no problem. I can not figure out how the add the second ace 2 to the family account. Can I have 2 ace 2 devices set up from the one family account?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎12-30-2019 03:21

‎12-30-2019 03:21

@TinaJHL, welcome to our Fitbit Community! Regarding your inquiry about how to set up a second Ace 2 to your Family account, I would like you to follow the steps that are listed in this help article.

 

Don't hesitate to get back if you have more questions! 😀

JuanJo | Community Moderator

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‎12-30-2019 08:57

‎12-30-2019 08:57

Same here. It seems painfully complicated.  

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‎12-31-2019 13:00

In response to DaviesKD

‎12-31-2019 13:00

Please read the article linked to above. 

It is no harder than setting up the first child's account. 

The steps are

Create a second account for the second child 

Log into this new child's account. 

Add tracker 

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