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How to add two Ace 2 trackers to my Family account?

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‎06-24-2021 11:43 - last edited on ‎06-24-2021 19:59 by

‎06-24-2021 11:43 - last edited on ‎06-24-2021 19:59 by

I just bought two Ace 2's for my 8 and 9 year olds. I set up my 9-year old's and went to set up my 8-year old's and add it to my family account but it said "Switching? There's already a Fitbit Ace 2 connected to your account already." Does this mean that I can only have one Ace 2 on my account? How is this supposed to work with multi-children families?? I just want to set this up for the kids today!

 

 

Moderator edit: subject for clarity 

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‎06-24-2021 19:59

‎06-24-2021 19:59

Welcome to the Fitbit Community, @Emmcleod1.

 

Thanks for the details shared in your post. I understand how you are feeling and would like to advise that you can add several child accounts to your Fitbit family account. Please confirm the instructions in this help article: How do I add more child accounts to my Fitbit family account? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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