07-02-2018
13:19
- last edited on
07-22-2018
10:39
by
DavideFitbit
07-02-2018
13:19
- last edited on
07-22-2018
10:39
by
DavideFitbit
I’ve entered my child’s birth date wrong by 2 days how can I change this as when I click on personal for him it won’t let me alter it
Moderator edit: subject updated for clarity
02-15-2022
06:47
- last edited on
02-15-2022
10:36
by
EdsonFitbit
02-15-2022
06:47
- last edited on
02-15-2022
10:36
by
EdsonFitbit
This is a ridiculous response from FitBit - they suggest voting for a new
'feature' but the link provided shows that the voting page was archived and
not accessible anymore.
Fixing a system error is not a new feature!!!
Moderator edit: all-caps
02-15-2022 08:12
02-15-2022 08:12
That feature vote page you suggested does not work. We receive a message that it’s been archived due to inactivity.
my Fitbit app is up-to-date. I can now see the DOB and the height. Thanks.
I still would like for the feature to be able to edit an incorrect DOB for a child account. please provide us with an active votable new feature option to vote on. Thank you!
02-15-2022 08:20
02-15-2022 08:20
I found a feature request that is still active that we can vote on. It’s a shame that Fitbit couldn’t correctly link an active page.
02-15-2022 10:45 - edited 02-20-2022 12:31
02-15-2022 10:45 - edited 02-20-2022 12:31
Thanks for your responses, @Parent311 @cmrich.
@cmrich I'm glad to hear that you are now able to see the DOB and height on your child account. Thanks for sharing the link to the new suggestion. I just merged the archive feature suggestion to the active one since they are about the same topic.
Have a nice day.
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