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How to change time on Ace trackers

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‎08-21-2019 07:47 - last edited on ‎08-22-2019 04:46 by Fitbit Moderator

‎08-21-2019 07:47 - last edited on ‎08-22-2019 04:46 by Fitbit Moderator

I've tried logging into the account and putting Bluetooth on the sync to switch the time. I have 2 fit bits 1 for each child and both have the wrong time. How do I change the time on the screen?

 

 

Moderator edit: updated subject for clarity

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‎08-22-2019 04:46

‎08-22-2019 04:46

@LisaOnana welcome to our Fitbit Community! I'm happy to assist you with your children's Ace 2 trackers since they're showing the wrong time.

 

Please make sure that you set them up as described in this help article. If they're already set up, make sure that you log in into each child account and sync the tracker. Then go to the other chill's account and sync it so they can adopt the time that your mobile device shows.

 

For more information about how to sync your Ace trackers to your device, check out this help article.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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