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How to change weight for children using Ace 2?

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‎06-17-2019 14:56 - last edited on ‎06-18-2019 04:34 by Fitbit Moderator

‎06-17-2019 14:56 - last edited on ‎06-18-2019 04:34 by Fitbit Moderator

Hi I have just purchased 2 Ace 2’s for my children. I estimated their height when setting up. How do I adjust their height as I can’t see this option on the family account on the app and the computer log in doesn’t Give me access to my family account. Obviously  kids heights change all the time and I assume this is how you calculate the number of steps?

 

 

Moderator edit: updated subject for clarity

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‎06-18-2019 04:32

‎06-18-2019 04:32

@Katecourtnadge welcome to our Fitbit Community! Regarding your inquiry about how to change your children weight, please follow the information that shared @Julia_G in this thread.

 

As a side note, I'd like to share this help article which provides tips on how to manage your Family account.

 

Let me know if you have more questions! Smiley Happy

JuanJo | Community Moderator

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