03-12-2020 12:53 - last edited on 03-13-2020 14:39 by LiliyaFitbit
03-12-2020 12:53 - last edited on 03-13-2020 14:39 by LiliyaFitbit
My son got a fit bit ace 2 for christmas, and since he didn't have a phone yet I created a profile for him on the family account using the app on my phone. He just got a phone and I would like to set up the fit bit account for him, but I'm not sure how I'm supposed to log him in. I logged into my account on his phone, but that shows my information and stats. I can switch to kids view and see his stuff just fine, but if I leave it at that he will be able to switch it back to my account view, and I don't want him to be able to do that. Is there a way to log him in on his phone and just be able to see his own information and not mine?
(I hope this makes sense)
Moderator edit: label
03-13-2020 14:38
03-13-2020 14:38
Welcome to the Fitbit Community, @bitfit29.
I appreciate your participation in the Forums and sharing your concern about your child being able to see your Fitbit account information. Thank you for providing the additional details. If you child doesn't know your Fitbit account password, he won't be able to switch to your account as a password is required in order to switch to a Parent View.
You can find the information about setting up and syncing Ace 2 tracker in this help article: How do I set up Fitbit Ace devices?
I'll be around if you have any additional questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
03-22-2020 02:24
03-22-2020 02:24
@bitfit29 I was thinking the same way as @LiliyaFitbit
Don't give your son the password to your account. The reason Fitbit added the password is to keep the child out of the parent account.