01-01-2019
13:54
- last edited on
01-03-2019
07:07
by
JuanJoFitbit
01-01-2019
13:54
- last edited on
01-03-2019
07:07
by
JuanJoFitbit
Just setting up a charge 2 and ace.
How do I view my information and my child's information, is there a way to switch between the 2?
I've set the charge 2 up, then added the ace.....but can only see the ace's details? How do I get back on to the charge 2?
Moderator edit: updated subject for clarity
01-01-2019 19:56
01-01-2019 19:56
@HLC1 If you are seeing the Ace data, you are in Child view. To switch to Parent view (for your Charge 2 data), tap on the Account icon (upper right) and then scroll to the bottom for the “switch to parent view” option. You will have to provide your password and then it will switch to your data.
01-02-2019 02:38
01-02-2019 02:38
01-03-2019 07:06
01-03-2019 07:06
@HLC1 Welcome to our Fitbit Community! I'm so glad to hear that the information that shared my friend @Jrdubyakc helped you in order to switch between your account and Kid's view.
In addition, I'd like to share this help article which explains how to manage your Family account.
Let @Jrdubyakc and me know if you have additional questions!