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I can't set up my son's Ace 3 to my Android.

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‎07-20-2022 12:04 - last edited on ‎07-20-2022 16:40 by Fitbit Moderator

‎07-20-2022 12:04 - last edited on ‎07-20-2022 16:40 by Fitbit Moderator

Does any one knows who can help me to know why AND how to Solve It?

 

Moderator edit: updated subject for clarity

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‎07-20-2022 16:39

‎07-20-2022 16:39

Welcome to the Fitbit Community, @Carolinach.

 

I’m sorry to hear about the difficulties you experienced when trying to set up your son's Fitbit Ace 3.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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