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I get "you don't have permissions for this operation" when trying to add second child-Ace 3

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‎10-30-2021 10:35 - last edited on ‎11-02-2021 14:24 by Fitbit Moderator

‎10-30-2021 10:35 - last edited on ‎11-02-2021 14:24 by Fitbit Moderator

Hello I'm trying to add my second child I to family account where I am a guardian and I get an error msg "you don't have permissions for this operation" after I enter all her info.

 

Moderator edit: updated subject for clarity

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‎11-02-2021 14:23

‎11-02-2021 14:23

Welcome to the Fitbit Community, @Bakhidroom.

 

Thank you for the information provided.

 

In this case, I would recommend logging out from the Fitbit account and log back in. Then, try again to add the second Fitbit Ace 3 to your account. For instructions, please visit this article and open the menu "How do I add more child accounts to my Fitbit family account?".

 

Hope this helps.

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