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Is there any way to track where Ace 3 is located?

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‎05-29-2023 18:11 - last edited on ‎05-30-2023 09:42 by Fitbit Moderator

‎05-29-2023 18:11 - last edited on ‎05-30-2023 09:42 by Fitbit Moderator

My son left his ace-3 at park and someone took it. Is there any way to track to see where it is located?

 

Moderator edit: clarified subject.

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‎05-29-2023 18:16

‎05-29-2023 18:16

Hi @jwbpacker  sadly, there is no way. If it's no longer listed as being on your son's account, then someone has set it up to use as their own. With privacy concerns, Fitbit wouldn't be able to tell you the email address that is being used for the person who took the device. You could file a police report and see if they could help you, but it probably wouldn't lead you anywhere. Sorry this happened to your son. Best to just remove it from his account.

Stepping in the U.S.A. since September 2013. Android 14

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