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Lost Buckle for Fitbit Ace 3 Minions

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My Son was so upset when the buckle fell off and got lost, Its hardly used. Disappointing.

 

Greatly appreciate any help to fix it.

 

Ace3.jpg

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3 REPLIES 3

Hi @Kiran11  try getting with customer support for your available options.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

If there's nothing official for a fix, could check a watch repair place.  They'd probably have parts, but I don't know how price would compare to getting a new band.

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I bought many spare colored bands for my son's Ace 3 at a fraction of the cost of the original one. While the plastic used is much lower quality i think you can them quite successful for the buckle. Check at AliExpress.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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