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My ace 2 is saying the wrong time

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‎05-31-2022 19:32

‎05-31-2022 19:32

My ace 2 is saying that it us 20:30 am and it's 9:30 I don't know what to do I tried syncing it and changing the time zone but nothing. Help me

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‎06-01-2022 16:27

‎06-01-2022 16:27

Thank you for visiting the Fitbit Community, @Lunahidog811.

 

I’m sorry to hear about the issues you experienced with your Fitbit Ace 2. Thank you for the time you spent trying to get them resolved.

 

In this case, I would recommend restarting your Tracker by following these steps.

 

If you followed these instructions without luck, please set up your Ace 2 as a replacement device:

 

  1. Tap the Today tabEdsonFitbit_0-1654125934504.png, and tap your profile picture.
  2. Tap Family Account
  3. Tap Child account
  4. Switch to Kid view
  5. Tap your child profile picture
  6. Tap Set Up a Device.
  7. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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