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My daughter's Ace not connecting through Bluetooth

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‎09-30-2019 19:29 - last edited on ‎10-01-2019 04:39 by Fitbit Moderator

‎09-30-2019 19:29 - last edited on ‎10-01-2019 04:39 by Fitbit Moderator

After I updated my iPhone my daughter’s Ace is not connecting to my iPhone, Whenever I open the Fitbit App and refresh it, it keeps on telling me turn on Bluetooth to allow Fitbit to connect, I tried everything still not working, any idea?

 

I solved the problem

 

 

Moderator edit: merged reply

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‎10-01-2019 04:38

‎10-01-2019 04:38

@Emanoyara welcome to our Fitbit Community! I'm glad to hear that you managed to resolve the Bluetooth connection issues. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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