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My friend's list shows 2 accounts for my daugher

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‎01-27-2019 05:45 - last edited on ‎01-28-2019 05:57 by Fitbit Moderator

‎01-27-2019 05:45 - last edited on ‎01-28-2019 05:57 by Fitbit Moderator

I have made my daughter a account with her fit bit on her phone and I have her as my child account but in my friends list she has 2 accounts but I no she only has 1.

 

 

Moderator edit: updated subject for clarity

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‎01-28-2019 05:56

‎01-28-2019 05:56

@Tashyk Welcome to our Fitbit Community! Seems odd that your friends' list shows that she has 2 accounts. Please try deleting her child account as described in this help article. After this, see on your friends list if her profile doesn't appear. Finally, create a new child account for her and see your friends list stops showing 2 accounts for your daughter.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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