08-29-2019 07:14
08-29-2019 07:14
Hi, I know that the best Fitbit for kids is the Ace series. However, the Ace has the basic sleep tracker but does not include deep sleep/REM sleep tracking which is what we really need due to our 10-year old’s sleep issues. I know the other fitbits that have the deep sleep function have an age requirement, so I am at a loss as to which product would be best.
Thanks in advance!
08-30-2019 13:08
08-30-2019 13:08
Welcome to the Fitbit Community, @Dperatt.
I appreciate your interest in Fitbit trackers and understand that you're looking for more detailed information of your child's sleep. Fitbit designed Fitbit kids devices to encourage kids 6+ to be more active and build healthy habits with their families. Only Fitbit kids devices can be connected to a child account. For purposes of child privacy and protection, Fitbit requires that all registered users be at least 13 years old. For the EU, the minimum age is 16 with some exceptions where the minimum age is 13 or 14. If, based on country of residence, a child isn’t eligible to create a Fitbit standard account, the app won’t allow an account to be created. For more information, please see this help article: How do I get started with Fitbit kids devices?
I appreciate your feedback, our team is always working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works. I was able to find this suggestion and you can vote for it.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-02-2019 17:48
09-02-2019 17:48
Thank you for your response. 😊 I will make the suggestion on the other board.
09-02-2019 19:51
09-02-2019 19:51
Hi @Dperatt, thank you for your reply.
I appreciate your participation in the Forums and making the suggestion. Thank you so much for your feedback as it's really important to us.
Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipes and much more.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.