No data or option to sync Ace 2 after update

[WV3]

My kid has an ACE 2 that syncs with the app on my iPhone. Until the recent update. Now my info is in there (I don’t recall putting it in). But my kid’s profile shows up as a “friend.” I can’t see any of the data, can’t see an option for syncing. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @WV3.

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit family account after the recent update. I am glad to assist you with that. I recommend following these steps in order to check if you can switch to kid view and sync the Ace 2 tracker: How do I sync Ace or Ace 2 with my device?

For more information about the Fitbit family account, see How do I manage my Fitbit family account?

Additionally, I recommend checking if the Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

Let me know how it goes, I'll be around.