06-29-2021 09:38 - last edited on 06-30-2021 12:45 by LiliyaFitbit
06-29-2021 09:38 - last edited on 06-30-2021 12:45 by LiliyaFitbit
I understand that it's currently impossible to change Ace 3 from a 12-hour to a 24-hour clock, which is annoying enough, but when the 12-hour clock isn't even in the right format, it's just plain wrong! My son's brand new watch shows 05:25 in the afternoon, which actually implies it's 5.25am in the early morning. He picked this up this problem straight away and he's only 8! Why oh why can't this be changed, or at least corrected to remove the leading '0'? I wouldn't mind it being in 12-hour format if we could lose the zero. Not even that fussed that it doesn't have am or pm included (which it should). But when a watch is directly aimed at kids and is just WRONG, then that's very annoying. Either make it possible to switch to 24-hour time, in which case 05:25 really is 5.25 in the morning, or lose the zero from the 12-hour display so that it doesn't imply it's early morning when it's actually the afternoon. It's the only function that's constantly on display on the Ace 3 yet it's completely wrong. What's this teaching our kids? Come on, FitBit, you can surely do better than this?
Moderator edit: subject for clarity
06-30-2021 12:44
06-30-2021 12:44
Welcome to the Fitbit Community, @LizbaBit.
I appreciate your participation in the Forums and sharing your feedback. I am sorry to hear about the frustration this situation has caused and appreciate your suggestion. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.
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