04-04-2020 19:42
04-04-2020 19:42
I am trying to set up a family account by adding my 9 year old son and his Inspire. He did not like the Ace. However, the Inspire is not an option to set up for kids. How do I set up a family account with my 9 year old and his Inspire? Thanks!
04-04-2020 20:26
04-04-2020 20:26
Hello @egerding due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws, so your son can't use the Inspire unless you lie about his age. Lying about the age would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child.
04-17-2020 06:48
04-17-2020 06:48
04-17-2020 08:11
04-17-2020 08:11
How to delete an account - click. Just set one up with the date of birth you choose.