05-22-2019 14:48 - last edited on 05-23-2019 14:52 by LiliyaFitbit
05-22-2019 14:48 - last edited on 05-23-2019 14:52 by LiliyaFitbit
Childs Ace doesn't have auto recognise activities on track exercise
Also, i can't locate childs device on my account. Only Inspire HR no Ace
Moderator edit: subject for clarity and format
05-23-2019 14:47 - edited 05-23-2019 14:51
05-23-2019 14:47 - edited 05-23-2019 14:51
A warm welcome to the Community @SheilaO. ! I am glad to assist you with your inquiries.
Congratulations on your Inspire HR and Ace trackers! Ace tracks your child's steps taken and active minutes but doesn't record high-movement activities such as running, tennis, or soccer. For more information about Fitbit Ace, please see this help article: About Fitbit Ace.
If you've already set up the Fitbit Ace, you can switch from parent view to kid view by doing the following:
For more information, please see here.
If you have any questions, feel free to let me know. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.