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Syncing child account with third party app

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‎10-01-2018 12:35

‎10-01-2018 12:35

Hi I am trying to find out whether it is possible to sync data from the child account to another third party app to allow my child to take part in a collaborative family challenge. Any ideas?
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‎10-03-2018 04:43

‎10-03-2018 04:43

Hi, @RL_Knight, a child account is technically a subset of an adult account, without its own email address identifier, so it would not be possible to sync with any currently supported third party apps.

Sense, Charge 5, Inspire 2; iOS and Android

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4 REPLIES 4

‎10-02-2018 19:34

‎10-02-2018 19:34

I haven't come across anything that says that you can sync the Ace through a third party app, so my guess is no.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎10-03-2018 04:43

‎10-03-2018 04:43

Hi, @RL_Knight, a child account is technically a subset of an adult account, without its own email address identifier, so it would not be possible to sync with any currently supported third party apps.

Sense, Charge 5, Inspire 2; iOS and Android

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‎10-03-2018 04:47

In response to Julia_G

‎10-03-2018 04:47

Thankyou, that’s what I thought.

Sent from my iPhone
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‎10-04-2018 10:04

In response to RL_Knight

‎10-04-2018 10:04

@RL_Knight Welcome to our Fitbit Community! My friends @Julia_G and @DramaQueenDiva are totally correct. Since your child's account is linked directly to your email address, a third party app can't be used to sync your child's Ace.

 

Let us know if you have additional questions and we'll be happy to assist! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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