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Time and date are wrong on Ace

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The date and time on my daughter’s Fitbit is not the same as the current date and time.  I am not sure as to how I can fix this problem?

 

 

Moderator edit: update subject for clarity

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Same. I’ve restarted the fitbit, I’ve turned my phone on and off, I’ve turned Bluetooth on and off, I’ve done everything I can find. All I’ve managed to get it to do is change the clock face but the time is still about a half hour off. How does that even happen? I’ve been trying to fix this for an hour and I need to go to bed. Really frustrated. 

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Yes the phone does. Because it’s a product that works!

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You can set the time to many time zones on your fitbit. This can be used to get the correct time on your Fitbit.

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Hi

 

this does not work, and have tried everything to rectify this. What else can I do?

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