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Too many Alarms on the Ace

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‎01-08-2019 17:34

‎01-08-2019 17:34

My daughter cannot access her silent alarms because it says there are too many set up and she has to delete some before setting up a new one.  It never takes her to the alarms screen.  Unfortunately it seems as though you are unable to access the Ace through the online dashboard, which I have seen as a possible solution.  Please help, How do we shut them off??

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‎01-09-2019 04:01

‎01-09-2019 04:01

@MelTwe Welcome to our Fitbit Community! I'm sorry to hear about the difficulties that your daughter's has experienced while trying to set up a new silent alarm. I would like to know how many alarms has your daughter set up? Since the Ace can only accept up to 8 silent alarms.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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