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Unable to add Ace 3 to my 13 year old account

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‎09-22-2024 12:58 - last edited on ‎10-24-2024 12:31 by Fitbit Moderator

‎09-22-2024 12:58 - last edited on ‎10-24-2024 12:31 by Fitbit Moderator

My child just turned 13 so we were prompted to set up an 'adult' account for him. Now we can't sync his Ace3 because it's a child's watch.

 

Moderator Edit: Clarified subject.

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