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Unable to set the clock on Ace 3

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‎02-28-2025 00:18 - last edited on ‎02-28-2025 12:46 by Fitbit Moderator

‎02-28-2025 00:18 - last edited on ‎02-28-2025 12:46 by Fitbit Moderator

None of the fixes on here work. My phone won't connect to the tracker. Every time I restart the time is more and more out.
Instructions to turn it off and on again create nothing but fury.

 

Moderator Edit: Clarified subject.

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‎02-28-2025 12:57

‎02-28-2025 12:57

Welcome to the Fitbit Community, @HedgewitchNZ. I'm sorry to hear that you haven't been able to connect your Ace 3 and set the clock. I'll be happy to assist. 

I'd recommend checking help article: How do I set up Fitbit Ace devices? Your Ace must be paired and sync in order to show the correct time. 

Andrea | Community Moderator, Fitbitp>

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