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Upgrading from an Ace to Charge 3

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‎08-18-2020 12:45 - last edited on ‎08-19-2020 18:46 by

‎08-18-2020 12:45 - last edited on ‎08-19-2020 18:46 by

I am updating my daughter’s Fitbit from an Ace to a Charge 3. 
She is currently on our family account. 
Can I simple change to the Charge 3 and it will update the family account or do I have to register my daughter With a Fitbit account as she has not got an account as she has an Ace and the parent has the access rights.

Thanks

 

 

Moderator edit: subject for clarity 

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‎08-19-2020 13:44

‎08-19-2020 13:44

@Ariwari Charge 3 will not work with the Family Account.  You can "upgrade" her account to a full account (assuming she is legal age to setup her own Fitbit account) and you can add the Charge 3 to her account.  Here is a link to learn more about changing her account. Look for the topic "How does my child upgrade their account?"

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1 REPLY 1

‎08-19-2020 13:44

‎08-19-2020 13:44

@Ariwari Charge 3 will not work with the Family Account.  You can "upgrade" her account to a full account (assuming she is legal age to setup her own Fitbit account) and you can add the Charge 3 to her account.  Here is a link to learn more about changing her account. Look for the topic "How does my child upgrade their account?"

Best Answer