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Watch showing the wrong time after not being wore for some months

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‎10-18-2020 09:56

‎10-18-2020 09:56

My son has stopped wearing his watch for a few months, then when we charged the time is wrong.  Is there any way to reset the watch?

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‎10-18-2020 19:43

‎10-18-2020 19:43

Following...same problem

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‎10-19-2020 14:28

‎10-19-2020 14:28

@Az876 @BAM171513  It should reset when you sync to the app. If that doesn’t work, you can try a reset as follows:

 

Ace: Press the button (black circle on usb side) on the charging cable 3 times within 8 seconds, briefly pausing between presses. 8 seconds after the first button press, the Fitbit logo indicating it has been restarted.

 

Ace 2: Press and hold the button on your tracker for 5 seconds. Release the button. When you see a smiley face and it vibrates then the tracker restarted.

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