When will shipping start?

[jennablaze]

I know they said that shipping for the Ace Preorders will begin part of the way through May. We are so excited! Is there an approx date when they will BEGIN shipping Pre Orders (all I can get out of anybody is the same "the last half of May"...WERE IN THE LAST HALF OF MAY!) . Does ANYONE have an update other than that?!

#excitedmommy

[WendyB]

No that's the best you can get. You will be notified as soon as it ships

[DramaQueenDiva]

There is no exact date, from what I can tell, but I suppose you could always track your order using whatever service you ordered your Ace from.

[KateFitbit]

@jennablaze Great to hear you are excited for Ace! I'm not sure about your order specifically but we should be shipping very shortly, before the end of May. Keep an eye out for shipping information. 

@DramaQueenDiva, @WendyB thanks for your help here!  

[jameystevens]

I would like to have one by Friday to take on a birthday trip that starts Saturday.  If I know it can ship before then, I am willing to pay for overnight shipping.  If I can’t get it by then, I’m fine getting it later and don’t want to pay for shipping.  Is it possible to get any more specific on when these will ship?  Thanks

[LZeeW]

@jameystevens  I think you should contact Support directly at 877-623-4997. 

[Bunnybear_05]

I got s shipping notification today 

[jameystevens]

Thanks!

James 

moderator edit: personal information 

[KateFitbit]

Update: Some Fitbit.com Ace orders in the US and Canada have been delayed. Customers who are affected will be sent an email and should receive Ace in mid-June. Our team is sorry for the inconvenience and working hard to get the orders to you ASAP!