Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where can I find a larger band for the Ace 3?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My son received an Ace 3 as a gift. He was so excited because he has been wanting a FitBit for so long. The band is so small he has to hook it on the last hole. I went on Amazon and bought him a new band that showed to be larger but it’s not. Where can I find a larger band? He is only 11 and seems ridiculous that they don’t offer larger bands!!!

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Welcome to the Fitbit Community, @ScottMom.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3 wristband. Thank you for the information provided.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

The wristbands of the Ace 3 fit wrists 4.8" - 6.8" in circumference. The Fitbit Inspire 2 small Classic Bands fit perfectly the Fitbit Ace 3 and they fit wrists 5.5" - 7.1" in circumference and the large fit wrists 7.1" - 8.7" in circumference. You can print this guide to find the right size for your son.

 

@Odyssey13 Thanks for your support.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

View best answer in original post

Best Answer
8 REPLIES 8

Hi @ScottMom  go to Amazon and search for this "strap extender Fitbit Ace 3" and you'll find something that could work for your son. Fitbit has the Ace 3 as one size and no other Fitbit band will work with it.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

Welcome to the Fitbit Community, @ScottMom.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3 wristband. Thank you for the information provided.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

The wristbands of the Ace 3 fit wrists 4.8" - 6.8" in circumference. The Fitbit Inspire 2 small Classic Bands fit perfectly the Fitbit Ace 3 and they fit wrists 5.5" - 7.1" in circumference and the large fit wrists 7.1" - 8.7" in circumference. You can print this guide to find the right size for your son.

 

@Odyssey13 Thanks for your support.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer

Thank you for the information but the inspire 2 has a totally different
band and will not fit the Ace 3. I think Fitbit just needs to make an
actual large band for the Ace 3.

 

Moderator edit: all-caps

Best Answer

Thanks for your response, @ScottMom.

 

The following information has been taken from the Product Manual page 12:

 

EdsonFitbit_0-1649703319722.png

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer

The manual is wrong. The Ace 3 has a completely different band style.

Best Answer
0 Votes

Hello @cem1109 and welcome to the Community.  It's my understanding that the Ace 3 uses the same pebble as the Inspire 2, just with different programming.  Please watch this YouTube video that shows you how to change an Inspire 2 band.  I hope you can see how to use the pin system.  The Fitbit Store sells the same charger for the Ace 3 and Inspire 2.

 

The original Ace was a modified Alta.  The Ace 2 is a modified Inspire.  I can't find specific documentation, but I'm pretty confident that an Ace 3 is a modified Inspire 2.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
It isn't. The band on the ace 3 encapsulates the tracker rather than just
attaching on the sides
Best Answer
0 Votes

@cem1109   I found this YouTube video where the person takes the pebble out of the case and rolls it around in his fingers.  Please notice the two very deep grooves on both ends (that don't seem to do anything in the Ace 3 strap).  These grooves are where the pins go.

 

I am now 100% confident that the Ace 3 pebble is exactly the same as the Inspire 2 pebble.  I have an Inspire 2, but don't use it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer