04-05-2022
11:02
- last edited on
04-10-2022
18:18
by
EdsonFitbit
04-05-2022
11:02
- last edited on
04-10-2022
18:18
by
EdsonFitbit
My son received an Ace 3 as a gift. He was so excited because he has been wanting a FitBit for so long. The band is so small he has to hook it on the last hole. I went on Amazon and bought him a new band that showed to be larger but it’s not. Where can I find a larger band? He is only 11 and seems ridiculous that they don’t offer larger bands!!!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
04-10-2022 18:17 - edited 04-10-2022 18:21
04-10-2022 18:17 - edited 04-10-2022 18:21
Welcome to the Fitbit Community, @ScottMom.
I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3 wristband. Thank you for the information provided.
Our team is constantly working to improve our products and services. Your feedback is highly appreciated.
The wristbands of the Ace 3 fit wrists 4.8" - 6.8" in circumference. The Fitbit Inspire 2 small Classic Bands fit perfectly the Fitbit Ace 3 and they fit wrists 5.5" - 7.1" in circumference and the large fit wrists 7.1" - 8.7" in circumference. You can print this guide to find the right size for your son.
@Odyssey13 Thanks for your support.
Have a nice day.
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04-05-2022 12:08
04-05-2022 12:08
Hi @ScottMom go to Amazon and search for this "strap extender Fitbit Ace 3" and you'll find something that could work for your son. Fitbit has the Ace 3 as one size and no other Fitbit band will work with it.
04-10-2022 18:17 - edited 04-10-2022 18:21
04-10-2022 18:17 - edited 04-10-2022 18:21
Welcome to the Fitbit Community, @ScottMom.
I'm sorry to hear about the difficulties you experienced with your Fitbit Ace 3 wristband. Thank you for the information provided.
Our team is constantly working to improve our products and services. Your feedback is highly appreciated.
The wristbands of the Ace 3 fit wrists 4.8" - 6.8" in circumference. The Fitbit Inspire 2 small Classic Bands fit perfectly the Fitbit Ace 3 and they fit wrists 5.5" - 7.1" in circumference and the large fit wrists 7.1" - 8.7" in circumference. You can print this guide to find the right size for your son.
@Odyssey13 Thanks for your support.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
04-10-2022
18:24
- last edited on
04-11-2022
11:53
by
EdsonFitbit
04-10-2022
18:24
- last edited on
04-11-2022
11:53
by
EdsonFitbit
Thank you for the information but the inspire 2 has a totally different
band and will not fit the Ace 3. I think Fitbit just needs to make an
actual large band for the Ace 3.
Moderator edit: all-caps
04-11-2022 11:57
04-11-2022 11:57
Thanks for your response, @ScottMom.
The following information has been taken from the Product Manual page 12:
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
09-05-2022 09:01
09-05-2022 09:01
The manual is wrong. The Ace 3 has a completely different band style.
09-06-2022 06:30
09-06-2022 06:30
Hello @cem1109 and welcome to the Community. It's my understanding that the Ace 3 uses the same pebble as the Inspire 2, just with different programming. Please watch this YouTube video that shows you how to change an Inspire 2 band. I hope you can see how to use the pin system. The Fitbit Store sells the same charger for the Ace 3 and Inspire 2.
The original Ace was a modified Alta. The Ace 2 is a modified Inspire. I can't find specific documentation, but I'm pretty confident that an Ace 3 is a modified Inspire 2.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-06-2022 07:54
09-06-2022 07:54
09-06-2022 08:42
09-06-2022 08:42
@cem1109 I found this YouTube video where the person takes the pebble out of the case and rolls it around in his fingers. Please notice the two very deep grooves on both ends (that don't seem to do anything in the Ace 3 strap). These grooves are where the pins go.
I am now 100% confident that the Ace 3 pebble is exactly the same as the Inspire 2 pebble. I have an Inspire 2, but don't use it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.