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fitbit ace3 not charging

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‎07-06-2024 03:26

‎07-06-2024 03:26

I bought my daughter a fitbit ace 3 about 14 months ago, and it has generally worked great.  However about a month ago it stopped charging.

We are using the cord that came with the fit bit have tried:

- cleaning the charger as per the instructions on fitbit website

- tried plugging it into multiple USB chargers (all of which work fine for other devices)

- restarting the ace as per the instructions on the fitbit website

Any other suggestions?

 

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