fitbit for family

[caramello2019]

I had a charge 2 and I'm giving that one to my son. I have a versa now, and I want them both on my phone. How can I add my sons details to the charge 2 without affecting my new one. if that makes sense. thanks

[Odyssey13]

Hi @caramello2019  if you're trying to set your son up on a Family Account with the Charge 2, it won't work. The Family Account is for the Ace and Ace 2 for the child and any other style for the adult. This is due to the laws of the various countries. In the US, it's age 13 and in some European countries, the age is 16 to have their own account online.

[caramello2019]

Hi, thanks, is there a way to get his details on the charge 2 but not affect my details on mine, and have two fitbits on one account on my iphone? thanks. 

[Odyssey13 · Accepted solution]

You can't have two devices on one account. You can set him up with the Charge 2, but he will need his own email address and Fitbit account. You can share the phone, but you'd need to log out of your account and move your device out of range while you set him up. Since the Fitbit pairs to the email address, it shouldn't be a problem keeping your steps apart. Once he's set up, you can log him out to get into your own account.