06-30-2022 23:37
06-30-2022 23:37
please could you point me in the right direction on how to change the time and date on my sons fit bit Ace 3 we cant see anything on the website to do this and nothing in the instructions
many thanks
06-30-2022 23:46
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-30-2022 23:46
Hi @Johyg the Ace 3 gets the time from the device it uses to sync - your smartphone. You will need to have the app settings for automatic time zone and try syncing a few times to get the date and time current. Let us know what happens.
Best Answer07-01-2022 00:01
07-01-2022 00:01
Best Answer07-01-2022 11:45
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-01-2022 11:45
@Johyg it's often a learning time, but you'll catch on and you have us in the forums. I'm using an Android phone, so this is where I find the time zone.
Open the app. Upper left side, tap my profile picture. Scroll down to App Settings and tap. Automatic time zone and automatic location can be turned off or on. I have both on. If you have iOS, it might be similar, but I'm not sure.
Best Answer