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"Garbage can" warning on Ace 2

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My daughter keeps getting a warning on her screen.  It appears like a garbage can with an X over it and CE above it.

This has started since the update.  We have done a reset of the watch (while charging).

Any help appreciated.

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @GetStronger.

 

I am sorry to hear your daughter's Ace 2 keeps showing a warning on the screen after the update. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend making sure the tracker's firmware is fully updated: How do I update my Fitbit device?

 

I also recommend trying the following:

 

  1. Force quit the Fitbit app. 
  2. Reboot your phone.
  3. Sync the tracker: 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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